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Originally Posted by xathras
I agree with Neil, I got broadband half price while I continue to use them, not fixed to a contract, but at the end of the day that was the reason why i decided to go with NTL for cable and phone via a package offered to all customers.
Retentions is their for people who are really considering moving not to try and get cheaper services.
If you look at my post history I had asked about alternatives and had serious thoughts of changing suppliers because I could get more for my money elsewhere, now NTL can match it I am a happy customer
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Except ntl
didn't 'match' what you could get elsewhere because they didn't insist on a 12 month contract.
ntl only have themselves to blame for all their issues, they really do.