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Originally Posted by th'engineer
But it does not preclude any changes that might have happened in the the local area and are not recorded. What amazes me on this is that the problems found got fixed . But we had incorrect information being fed back between NTL personel. Its fixed but am not a happy customer  it might be fixed but can understand why people cancel NTL 
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What amazes me is your apparent abilty to ignore the facts.
No fault was fixed because no fault was found. I imagine all the people who wasted their time on this are are a lot more unhappy then you - how many real faults were delayed while people were chasing your non existant problems (for days according to my sources) ? - and if you are such an unhappy customer then why haven't you cancelled your ntl yet ?