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Originally Posted by mrlipring
than risk the stress of waiting on hold, being passed from department to department, and then ending up, *potentially* with someone who hasn't got a clue, and can't help.
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I sympathise with you
I tried to get a problem resolved and didn't call, I emailed them and had no response, so I had to call
I ended up getting passed to 5 different departments, then back to the original one, where eventually, I got my problem sorted