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Originally Posted by cyclone
Thanks for the help I was beginning to think I was imagining things.There's always engineers attending to the box on the end of my road ,I'll have a word with one soon ,it seems the only answer...or digital!
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Personally I would ask CS why you are paying for a bypass on your bill if they reckon they have never supplied one. If a piece of equipment they have supplied and taken payment on for quite some time now has failed then they need to replace it.