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Originally Posted by claret
Originally it came from the STB, but as i said, when i was on 1mb BB, i was having plenty of issues with internet going down, and picture freezing on tv, so eventually they put a modem in, and lo and behold its sat on top of my STB/DVD player:o 
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But where does the cable that connects to the SACM come from? If it comes from the STB then you will need to call CS as sometimes they have to be upgraded manually.
If however the cable that feeds the SACM does not come out of the STB you should be able to use the tier migration screen to put your upgrade through automatically.