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Paul K · 14-06-2005, 13:05

Modem connected to STB? Normally they seperate the feed, are you sure the cable from the modem goes to the STB?
If it is a normal SACM connection then point it here
http://www.ntlworld.com/data-feeds/e...tierMigration/
and follow instructions but if it is going through the STB then you have to call CS and ask about the upgrade I'm afraid.

14-06-2005, 13:05	#22
Paul K Inactive Join Date: Jun 2003 Location: Essex innit Age: 52 Services: Sky HD + 16Mb ADSL BT Telephone Posts: 15,735	Re: can i get the upgrade Modem connected to STB? Normally they seperate the feed, are you sure the cable from the modem goes to the STB? If it is a normal SACM connection then point it here http://www.ntlworld.com/data-feeds/e...tierMigration/ and follow instructions but if it is going through the STB then you have to call CS and ask about the upgrade I'm afraid.