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Originally Posted by shaiboy_uk
Hi,
Cheers for all the replies.
I've done as you said, and don't get any further forward, team leader won't return call. And when asked for the Team Leader in question, he's not available!
Thanks anyway.
Cheers
Shaiboy_UK
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It's at this point that we all realise that BY CS is just as fallible as NTLs. Are you contacting CS at the same time of day each time? If so can you try at a different time to see if you can get hold of someone that is willing to spend a couple of minutes tranfering the account details?