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Old 13-06-2005, 15:05   #13
shaiboy_uk
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Join Date: Dec 2003
Location: Glasgow
Age: 46
Services: Telewest Boardband TV, 1mb and phone....
Posts: 26
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Re: Transferring email address from Dialup account, to Broadband account?!?!

Quote:
Originally Posted by Paul
Unless we have any helpful BY staff who post here from work then I'm afraid the only way to transfer the email account details from the dial-up to the BB account will be by getting back on the phone to CS and asking to speak to a supervisor/ team leader so that you can explain what you want to do and get the relevant answer. It should in theory be possible to transfer the account across ( I know it's been done by NTL CS) but it will depend greatly on what software BY use to manage their accounts.
Hi,

Cheers for all the replies.
I've done as you said, and don't get any further forward, team leader won't return call. And when asked for the Team Leader in question, he's not available!

Thanks anyway.

Cheers
Shaiboy_UK
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