Quote:
|
Originally Posted by 50420
thanks again paul... she would change the password... but whoevers got into the account has already done that...along with changing the secret question/answer, so she has no access to the account at the moment
|
You'll need to prove ownership of the account then, hopefully they will act quickly since it is leaving young children at risk if the account is in the wrong hands. You need to contact them tonight to make sure the account is secured as quickly as possible and I would make sure that all addresses in her contacts list are made aware that they need to change their email addresses as they are now in the hands of someone that they do not know.