Degraded service
Hi all,
Am hoping that one of the NTL guys here can get me some definitive info on when the degraded service fault in Bishopââ‚Ã⠀šÃ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s Stortford might be resolved, and what is causing it.
The fault has been included in Service Status since last December. I have called CS and BB support on a number of occasions and get different answers each time. The last time I called they said it would be resolved in 7 days, that was a month ago.
To be fair to NTL they have given me 2 months BB credit and my monthly bill has been reduced for the next 12 months. But I would rather have a full service.
Any info would be appreciated.
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