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Originally Posted by th'engineer
Think its time for me to get a little bolshe on this issue.
First of all have complied with all requests for tests and engineers visits.
I dont want to spend all my time on here it started as a request if anyone was having similar problems.
The connection has never been like it has recently even when it had no proxies or proxies .
If its a local issue RF like everyone from NTL tells me, why can it not be sorted .
After all you have had a NTL engineer check all the equipment here so if its not the users equipment not the stb what is it act of god 
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You have been informed i think that this will be looked at Monday. I will call the Manager and Andy on Monday and ask him what is happening. I will contact you after that. I will try to get up there on Monday as well.
Dont understand what you mean by this
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The connection has never been like it has recently even when it had no proxies or proxies .
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Are you saying its better or worse ?
BTW
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Think its time for me to get a little bolshe on this issue.
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Will not get you any further with it
Think this thread should be left to cool till Monday when we can get to the bottom of this.