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Originally Posted by Angua
Excellent advice. The school where I am a governor is tied in to a contract for Seven years (not with BT) the problem we are having is getting extra lines put in. Our current supplier is a pain in the BTM actually makes NTL at it's worse look good. It may be that we will have to pay the get out fee and switch to BT.
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yes...my advice to people is to stick to BT or take a cable provider. The costs may be slightly higher but in the long term dealing with a trustworthy company is best. the likes of NTL and Telewest remain much easier to deal with than SOME (but not all) of the third party resellers.
My own experience using TalkTalk and 18866 as calls-only providers has been great, but I approached them because I wanted their services, rather than having them sell it to me.
TalkTalk will soon be offering line rental, but to be honest I'd sooner leave that with BT. But TalkTalk have been great in every dealing I've had with them.
I've heard a lot of good things about OneTel as well. Their new look websie is the best of any of them, their broadband section even has support for Firefox and Opera.