Quote:
|
Originally Posted by th'engineer
What you are experiencing is the service 50% of the time, honestly we ntl engineer and myself thought we had sorted it with the level changes.
|
What level changes? How many engineers have visited you? How come you've not mentioned before
anything at all about any work being done, all you've mentioned is an engineer visiting who found a fault according to you and according to him all was ok. Then you spend a week claiming core network was the problem and was going to be tested.
What has this to do with levels? If level changes were made how come you never mentioned this before nor until yesterday did you agree it could be a local issue? You're an engineer wouldn't level changes imply an RF fault rather than a core IP one?
Just to refresh your memory the engineer, Andy, who Bill alluded to earlier in this thread made no adjustments at all to your connection. He got to your place, plugged his laptop straight into your CM and ran pingplotter for a while then reported it as being fine. Either you had another engineer at some point or we are living in parallel universes with this forum as the only common point.
I am
well confused now, and think I'd best keep out of this one all together. It has more twists and turns than an Agatha Christie novel and is far less clear.
Please inform on here as soon as poss when your connection next goes on the fritz.