What you are experiencing is the service 50% of the time, honestly we ntl engineer and myself thought we had sorted it with the level changes.
But while the ntl engineer was here it played up
I have passed the information as required and thought all the follow up was from the original call to swansea .
must admit bit confused about some comments
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Originally Posted by BBKing
Is there actually a problem here? I've just checked th'eng's box again and it's fine, in fact it's exemplary. Just a bit confused here.
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Did you check it recently and get a different view

after the NTL eng had been here.
Also why can it not be found sometimes