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Originally Posted by Ignition
Swansea have asked that you call tech support and report this issue to them so that the CATV issue can be resolved. Apologies for this fault. There's no record of you reporting this fault officially at any time, please go ahead with this so that it can be checked out and resolved.
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I have a confirmation e-mail from Swansea spoke to a young lady originally also confirmation from swansea Friday, May 20, 2005 3:03 PM.
Which told me to change proxies until it was resolved.
I have forwarded that information to local engineer
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Originally Posted by Ignition
1) Remove routers and test without them (engineer did this I understand and it was fine?).
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I hate it when you do not get it just right fault was visable during engineers visit he saw the problem .I have run it for a week without routers .
Also the latest is freezing on catv channels so agree it may be local.
I have fed information back yesterday in long phone call with NTL person.
Remember this is a new problem the set up this side of the box has worked perfectly since a samsung was put in up until the week ending Friday, May 20, 2005 .
I even waited a few days for it to sort itself out before reporting it.
Just a suggestion was any work carried out on networks preceeding the problems.
And finally have forwarded you a e-mail at hotmail could you confirm receipt to me if so can pass on other details