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Originally Posted by Mick Fisher
I have a pace stb, it has done that occasionally for as long as I have had it. 4 or 5 years. Occasionally the sound will go as well leaving an apparently dead TV. Changing the channel and/or sometimes a reboot will restore things to "normal." The condition seems synonimous (sp?) with a lack of activity with the remote.
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its not a known fault though, so If I were you I would report it to ntl immediatly and demand a samsung set top box
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-Chris