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Originally Posted by r1ch04
Hey Guys i wasnt giving all the NTL Tech support grief just the guy who told me it was an optical cable connection as he was the one giving me grief. I know its co-axle as i used to work for ntl installing the broadband and cable tv. I thought it was a new word they are using instead of co-axle. The modem broke because i was angry with it and pulled it out to quickly. I havent used an x-box or anythin like that and it has been disconecting way before i broke it. So the guys who work at NTL who havent helped me over the phone "IM SORRY". I dont need to call tech support for a new modem as mine is working ok i was just wondering if i got another it would be more stable. I was also told before i broke my modem that the reason it was discconecting was a power shortage in the modem. So i will say it again sorry guys i just wanted some help with a new modem.
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Even so, all this goes to show that you never know who is watching. You've upset quite a few ntl employees with your remarks. Be more careful in future and perhaps you will get more helpful replies