[Toto]

Originally Posted by PLB

Thanks for the welcome Toto. When I arrived home from work this evening my wife told me that NTL had telephoned at about 4.00 pm to say that both of the e-mail addresses should now work. I have checked and they do. Thanks NTL, the two women in my life, my wife and my daughter can now receive their e-mails. It would have been interesting to know what the problem was though. By the way, can you normally use any one of your valid e-mail addresses with their passwords to gain access to your e-mail account manager page as I am able to do? I thought you were only supposed to gain access to this page using your primary e-mail and password provided when your account was originally set up?

Glad its sorted.

Yes, strangely you can access the main email account using any username associated with the main account. ntl say this is a feature.