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Originally Posted by jimbo
I find it hard to believe he
a) did it by punching random buttons
b) had been on hold for an hour
Mainly because I seem to remember the message was heard on a Sunday - when the call centres were closed...
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But if somehow the message system had gone wrong enough so he didn't get the messages, but ended up in a loop somewhere. It happens often enough with these dodgy systems that you press button 2, 5 9 or whatever as instructed, you hear some daft click and that's it your in telecoms nomans land. From there there might just have been some sort of fluke. I bet there's a password / code on there now though.
As for phoning on Sunday, or indeed any time CS is closed, why do you still have to put in your own phone number, the select options 2, 5, 9 or whatever to then get the "we are closed".
I wonder how many punters actually get hacked off enough by ntl's limited hours so they either don't get new subscribers or loose existing ones?