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Old 07-06-2005, 17:13   #103
Adendum
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Join Date: Jun 2005
Age: 69
Posts: 2
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Re: Proxy Server Problems

I am an NTL cable modem user of only 6 months and I am experiencing a recurrent problem accessing several poker sites. NTL are getting me to change proxies like they are going out of fashion but nothing seems to work. After hour+ long calls to Tech Supp each time and a lot of wasted breath the problem is never cured BUT within 3-5 days the problem goes away - without me making further changes. I have a list of IP addresses used as proxies that have all worked at some stage for my Poker use but now they do not but I am able to browse, FTP and send/recieve emails... but I cannot play poker... today.

The poker site has been working with me over the last 6 months and they believe that NTL's proxies are blocking some ports that their servers use (http, https and tcp on ports 5700-5709, 5720-5724 and 5750-5759) but NTL are adamant that they don't block anything. I half expect this currrent problem to dissapear in a few days but I am frustrated at not being able to identify the cause or to be able to take action. And before anyone asks I have double checked and reset many settings in an attempt to sort the problem out including - (a) clearing the IE6 cache, (b) uninstalling the poker app and reinstalling, (c) playing from their Java app via browser, (d) using a different browser (IE6, Opera, Firefox), (e) changing firewall settings, (f) running with or without a proxy and probably more.

So the question is - is it even a proxy problem? Has anyone else experienced problems with pokerroom.com while using NTL? Any ideas anyone!
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