Re: New Email outage?FIX!
OK everyone..........got a solution
finally spoke to someone at NTL who admitted the problem lies with the DNS
url translation on the smtp server.
In your mail client for outgoing mail smtp make the change below.
Change the smtp.ntlword.com to 62.253.162.40 (the ip address for the
server) eureka you will be finally be able to send mail.
My problems are further compounded by my topbox now completely failing
with err3 or err5 -NTL are having major problems which are NOT reflected
in the service status.Now using an old analog modem to post this message!
I am pleased that I have finally got an "honest" answer but have no idea when normal service will be resumed...........
Hope this helps
Chris
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