How are you checking for your emails? Webmail interface or outlook express etc?
I would try a gmail account, if it gets through then you will know that there is a problem somewhere between NTL and Wanadoo when it comes to email, it may be that someone has put us on a blacklist again
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Reetie, you should have a pm waiting for you at the moment. If you want to try a gmail account to see if your sister can contact you through it then let me know.