[Rik]

Well folks ive been trying a few different things and have found what i think the problem is.


As I already had a CM connected the engineer simply connected a splitter box to the cable already installed.

I personally think these splitters make things worse what with weakening the signal etc.

Any way when this splitter box is inline and connecting to my CM and STB (for TV) thats when i get problems with the "return power unknown" message.

So i thought i would unplug this splitter box as i hate them and think they degrade the signal and performance and low and behold the problem kinda fixes itself.

I get a 49% reading on power, which is low isnt it still? but the interactive kind of works......if i press the red button on BBC it works fine........is the interactive button on remote exactly the same as the red button?

I thimk the power needs tweaking, or i need some kinda of amplifier in line.

Rick