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Originally Posted by fudge
I have replied before about my green box being open and my wires pulled out , and reading this post this is an ongoing problem that ntl are turning there backs to, dont tell me it will cost to do something about this , ntl will get there money back in the long run by not having to keep sending out engineers to fix problems . When i reported my box open for the second time in a week i was told by cs if it happens again we will have to inform the police that your area has vandals. Oh that will solve the problem then, i think not.
Come on ntl this is an issue that needs addressing all over the country by the sounds of it, you want new customers and keep them so why are you not sorting this problem out. or do you not care that your paying customers are having this problem.
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So are you happy about having higher bills in the long run, I am not, its cheaper to send an engineer out than replacing with a better box, vandalized boxes only seem to happen in less desirable areas!