Cable Forum - View Single Post - Internet disconects when switching user XP Home

Paul K · 04-06-2005, 14:53

When they come back can you find out the following
XP home or Pro.
What sort of account is it that is not connecting? (user, admin etc)
What settings are in use on the connections tab of Internet Explorer's Internet Properties.
Can the account without internet access ping past the router?
What does that account get when you run a cmd box and type ipconfig /all
If an error message occurs at all what is it? (might be viewable in event viewer.)
If it's a restricted acount has anyone tried running IE as the admin? (Right click the desktop icon and choose "run as" and select the admin account or input the admin account user name and password)

04-06-2005, 14:53	#23
Paul K Inactive Join Date: Jun 2003 Location: Essex innit Age: 52 Services: Sky HD + 16Mb ADSL BT Telephone Posts: 15,735	Re: Internet disconects when switching user XP Home When they come back can you find out the following XP home or Pro. What sort of account is it that is not connecting? (user, admin etc) What settings are in use on the connections tab of Internet Explorer's Internet Properties. Can the account without internet access ping past the router? What does that account get when you run a cmd box and type ipconfig /all If an error message occurs at all what is it? (might be viewable in event viewer.) If it's a restricted acount has anyone tried running IE as the admin? (Right click the desktop icon and choose "run as" and select the admin account or input the admin account user name and password)