[One note of caution however is that some customers may think as they can report a fault on a Sunday that the tech is gonna visit on a Sunday as well, the number of customers I spoke to, when faults was open late, that the tech was going to go out to fix a stb problem at midnight
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We used to leave our mobile numbers with the customer,but when you get a phonecall about a job you did 8 months ago,or at 2 am on a Sunday morning cause some moron gets home from the pub drunk & cant turn on his tv,Or 3 times on a Sunday afternoon when you are having a lunch out with the girlfriend cause his BB wont work,AND you've asked him politly to call back monday,It does tend to p** you off!
We are entitled to some quality time off too.Something some people who see you work for a certain company dont & will never understand!To them,you are permanently on call & have no life!lol
Spike