Thread: New Install (need a little help)
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Old 04-06-2005, 12:10   #4
Paul K
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Join Date: Jun 2003
Location: Essex innit
Age: 52
Services: Sky HD + 16Mb ADSL BT Telephone
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Re: New Install (need a little help)
Quote:
Originally Posted by Rik
Hi there had TV and Phone line installed

All works fine
Very friendly and knowledgable installer

The guy did tell me my tel number, but i kinda didnt write it down, so I have few questions if I may,

How can i discover my number as i have enabled call barring and cant ring my mobile to see.

I looked on web about call barring and dialed 151 which i saw mentioned here
http://www.ntlworld.com/help/security/dialers/index.php

That seems to have worked fine and bars mobiles and expensive calls but still allows local calls, are these free?
On my contract Level 4 Barring has been ticked so is that what I have?

I would like no outgoing calls except emergency.

How do i disable call barring which i enabled by dialling 151?

I havent been given a pin number or anything, do I have to call CS to get this?

One more question.
Do i need any pin codes etc for my digital TV? to access any additional services as I havent been given these after the install.

Please Help
Did you not receive any documentation about your new services at all from NTL? If not then calling CS may not help if you do not have your account numbers etc. Normally after an install the PIN number for the additional services on the digital tv is set to a default number. Can't recall what it is but the installer normally mentions it before leaving.
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