Thread: ntl Business Broadband
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Old 03-06-2005, 13:22   #9
SMHarman
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Join Date: Jun 2003
Services: Cablevision
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Re: ntl Business Broadband
I had this explained to me earlier in the week by a very helpful woman on the business sales team.

If you buy a single user, you get a SACM and plug it into your PC. The 24/7 support will support this a PC plugged into the SACM. You can of course go and add a router and build a network, but if there is a problem NTL will expect you to plug the router into a stand alone PC and if that can surf the net their support is done.

If you subscribe to a multi user they provide a router and will provide support to the network. You pay more as they provide more kit and provide more complex support.

Oh, you can get a 12 month contract on Business, you just need to pay the full £200 odd install fee

and, the wording on the business web site is poor, installation is not currently free, but effectivly discounted by £130 so costs about £70 at the moment.

and, there is a 25 day lead time in my area.

So I called BT, and put a PSTN line onto my phone line order. THey are fitting them all on Tuesday and Demon expect to have DSL on it by the end of the week! 25 days my @rse.

G
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