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John N. · 03-06-2005, 13:49

A few weeks ago I was lucky enough to find my way through the NTL CS maze to a helpful operator who explained how to enable & disable ACR. I mislaid the codes after turning it on, & then failed to find an NTL operator to help me turn it off.

More or less by hit & miss I discovered that for my postcode (DA7 6JS) the codes are *65# to enable & #65# to disable. The DA7 postcode prefix covers a very wide area, so I doubt if *65# etc. is applicable to every suffix.

NTL must have listings of ACR codes against postcodes available to their CS operators & it can't be beyond their competence (or can it?) to publish them, rather than leave it to their customers to slowly assemble them from odd clues left around, or take on the almost impenetrable CS system. I am an ex-C&W customer, & to be fair their CS 'team' was even worse than NTL.

03-06-2005, 13:49	#22
John N. Inactive Join Date: May 2005 Posts: 1	Re: Unknown number block on ntl? A few weeks ago I was lucky enough to find my way through the NTL CS maze to a helpful operator who explained how to enable & disable ACR. I mislaid the codes after turning it on, & then failed to find an NTL operator to help me turn it off. More or less by hit & miss I discovered that for my postcode (DA7 6JS) the codes are 65# to enable & #65# to disable. The DA7 postcode prefix covers a very wide area, so I doubt if 65# etc. is applicable to every suffix. NTL must have listings of ACR codes against postcodes available to their CS operators & it can't be beyond their competence (or can it?) to publish them, rather than leave it to their customers to slowly assemble them from odd clues left around, or take on the almost impenetrable CS system. I am an ex-C&W customer, & to be fair their CS 'team' was even worse than NTL.