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ian@huth · 02-06-2005, 22:42

Good to hear NTL are listening.

Having faults open on a Sunday should reduce the aggrevation for customers who have developed a fault over the weekend and have had to wait until Monday morning to report it, in the queue with all similar affected customers. Should make life a little easier for the NTL staff answering those calls as there is nothing worse than starting your working week with upset customers yelling abuse down the line at you.

NTL provide a 24/7 service and should support it the same. What about Sunday opening in other departments?

02-06-2005, 22:42	#26
ian@huth Inactive Join Date: Jun 2003 Location: Huthwaite, Nottinghamshire Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other Posts: 4,536	Re: ntl open Sunday!!! Good to hear NTL are listening. Having faults open on a Sunday should reduce the aggrevation for customers who have developed a fault over the weekend and have had to wait until Monday morning to report it, in the queue with all similar affected customers. Should make life a little easier for the NTL staff answering those calls as there is nothing worse than starting your working week with upset customers yelling abuse down the line at you. NTL provide a 24/7 service and should support it the same. What about Sunday opening in other departments?