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Old 02-06-2005, 20:09   #22
Derek
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Join Date: Jun 2003
Location: Glasgow
Services: SkyHD and Broadband
Posts: 9,158
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Re: ntl open Sunday!!!

Quote:
Originally Posted by spike7451
My post was'nt about not being able to report a fault on Sunday.I was saying that as a FIELD technician,there has been no mention of providing us fault techs going out to a sub to fix a fault.
Probably not. Back in the dim/distant past when the faults lines were open 7 days any faults not for priority customers or affecting large numbers of subs were booked in for Monday.

Are BT not the same? Faults can be reported but unless you really need the phoneline you will be waiting till Monday to get a fix.
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