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spike7451 · 02-06-2005, 19:49

My post was'nt about not being able to report a fault on Sunday.I was saying that as a FIELD technician,there has been no mention of providing us fault techs going out to a sub to fix a fault.Are provisioning & workforce management also going to be working so that a STB can be swapped out,A linecheck done or a change of assignment on the switch carried out.
I know that from June 13,Installs are going onto a different shift pattern,(100% cover Tues to Friday,75% cover Saturday & 25% cover Mondays.)Something a few of the contractors i've talked to are not happy about.
M

02-06-2005, 19:49	#20
spike7451 Inactive Join Date: Apr 2005 Services: Sky+/BT Home hub,phone & fusion mobile. Posts: 448	Re: ntl open Sunday!!! My post was'nt about not being able to report a fault on Sunday.I was saying that as a FIELD technician,there has been no mention of providing us fault techs going out to a sub to fix a fault.Are provisioning & workforce management also going to be working so that a STB can be swapped out,A linecheck done or a change of assignment on the switch carried out. I know that from June 13,Installs are going onto a different shift pattern,(100% cover Tues to Friday,75% cover Saturday & 25% cover Mondays.)Something a few of the contractors i've talked to are not happy about. M