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Originally Posted by spike7451
You might be able to report a fault on a Sunday,but we have not heard about any modifications to the shift patterns for technician cover on a Sunday.At the moment in a lot of the franchises,the manpower aint there!
Considering a lot of us work Saturdays,working Sunday wont,i'm sure,go down well.We'ell have to see if it pans oiut.
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There is no 'might' about being able to report a fault on Sunday. It's happening from the 5th. Trust me.
I can understand your view about working times etc but at the end of the day, a customer should not be left high and dry with not being able to report a fault after closing time on a Saturday and having to wait until Monday morning to report it. It's a truely awful situation to be in which many customers have been in.