Cable Forum - View Single Post

Derek · 02-06-2005, 18:05

Good news and not before time.

There should always have been a 7 day (if not 24 hour) faults service instead of cutting corners right, left and centre.

Even if the calls were directed into 1 centre with the most basic access to the different databases it would at least allow the important faults (like large areas being out of service) to be identified before the Monday morning.

02-06-2005, 18:05	#7
Derek Inactive Join Date: Jun 2003 Location: Glasgow Services: SkyHD and Broadband Posts: 9,158	Re: ntl open Sunday!!! Good news and not before time. There should always have been a 7 day (if not 24 hour) faults service instead of cutting corners right, left and centre. Even if the calls were directed into 1 centre with the most basic access to the different databases it would at least allow the important faults (like large areas being out of service) to be identified before the Monday morning.