Welcome to the forums
Can you post the answers to this
http://www.cableforum.co.uk/board/sh...ad.php?t=15305
on this thread so we know what equipment etc you have
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Now I did say post the answers on this thread lol
Quote:
Ok here goes...
I cannot connect to the internet, and there is no set pattern to this.
This has been happening for about a week now.
I do not have cable TV
I have contacted customer support and they did not know what the problem was.
I have also had an enigineer visit. The problem was not resolved
I don't have a great deal of knowledge about broadband connections, but I have checked the wires, and the settings on the computer and I cannot see anything wrong.
I am located in essex
My OS is windows xp
My broadband connection runs through a wireless router to two pc's.
the problems occurs on both machines
I am running windows firewall on both machines
I am not at my home pc at the moment so i cannot run a traceroute.
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Do you get the same problem if you directly connect to the router? Going wired for a test might help to rule out a problem with the wireless end of it.