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lemarsh · 05-09-2003, 13:29

I have been tasked by 'a friend (honest)' to tidyup his machine - the first time since 2000.

After running Ad-Aware (492 items) & Anti-Virus (AVG) Software (9 viruses), and deleteing over 3gig of cached web pages/images, I am left with the following problems.

Virus:
2 remain on the system, and cannot appear to be deleted or quarantined. They are 'dialer' viruses, which appear in the directory "C\_restore\xxx" directory. I have tried looking into that directory, but cannot see it (I have View ALL on, and there does not appear to be a sub-directory of C_\restore. Also, I do not know what this directory is for - as there are a few files, but no executables.

Defrag
I have tried to run this, but am told there are 'Errors' that SCAN Disc needs to correct. When I run ScanDisc - it fails, saying that there is something trying to write to a file. There is no other application that I can see working.

Apart from re-building (which I would recommend, but he is resisting), can anyone advsie if they feel it would be safe to delete the C\_Restore directory.

Also, any suggestions regarding defrag/scan disc.

He is using Windows ME (well someone has to)

Thanks

Lee

05-09-2003, 13:29	#1
lemarsh Inactive Join Date: Nov 2003 Location: Surrey Age: 59 Posts: 510	Windows ME Problems AV/Defrag I have been tasked by 'a friend (honest)' to tidyup his machine - the first time since 2000. After running Ad-Aware (492 items) & Anti-Virus (AVG) Software (9 viruses), and deleteing over 3gig of cached web pages/images, I am left with the following problems. Virus: 2 remain on the system, and cannot appear to be deleted or quarantined. They are 'dialer' viruses, which appear in the directory "C\_restore\xxx" directory. I have tried looking into that directory, but cannot see it (I have View ALL on, and there does not appear to be a sub-directory of C_\restore. Also, I do not know what this directory is for - as there are a few files, but no executables. Defrag I have tried to run this, but am told there are 'Errors' that SCAN Disc needs to correct. When I run ScanDisc - it fails, saying that there is something trying to write to a file. There is no other application that I can see working. Apart from re-building (which I would recommend, but he is resisting), can anyone advsie if they feel it would be safe to delete the C\_Restore directory. Also, any suggestions regarding defrag/scan disc. He is using Windows ME (well someone has to) Thanks Lee