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Originally Posted by scastle
If you are having problems, please report it to NTL. I am not saying people on here are not willing to help (they are, and have proved it many times), it's just you cannot guarentee that any NTL employees with the ability to do something about the problem will be around. If it's a problem covering an area, NTL will probably already know about it, but it's best to report it again anyway. If it's a problem specific to your installation, they probably won't know about it.
If they don't know there is a problem, they will not fix it.
If you phone NTL and tell them about it, you KNOW they know about it, then the ball is in their court.
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And then you can come back here and moan if they don't sort it out lol Seriously though, ring CS and speak to them, if one of our helpful NTL peeps see your thread then they can double check what's been done to resolve and may even be able to sort it for you if it's something that frontline CS cannot see or fix.
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Originally Posted by COOPERMAN
Thanks for all the replies. I'll do it tomorrow if it's still doing it.
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Tomorrow? What's wrong with now? The sooner you call the sooner it can be sorted.