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Stuart · 01-06-2005, 19:11

If you are having problems, please report it to NTL. I am not saying people on here are not willing to help (they are, and have proved it many times), it's just you cannot guarantee that any NTL employees with the ability to do something about the problem will be around. If it's a problem covering an area, NTL will probably already know about it, but it's best to report it again anyway. If it's a problem specific to your installation, they probably won't know about it.

If they don't know there is a problem, they will not fix it.

If you phone NTL and tell them about it, you KNOW they know about it, then the ball is in their court.

01-06-2005, 19:11	#7
Stuart - Join Date: Jun 2003 Location: Somewhere Services: Virgin for TV and Internet, BT for phone Posts: 26,546	Re: ITV Channels. If you are having problems, please report it to NTL. I am not saying people on here are not willing to help (they are, and have proved it many times), it's just you cannot guarantee that any NTL employees with the ability to do something about the problem will be around. If it's a problem covering an area, NTL will probably already know about it, but it's best to report it again anyway. If it's a problem specific to your installation, they probably won't know about it. If they don't know there is a problem, they will not fix it. If you phone NTL and tell them about it, you KNOW they know about it, then the ball is in their court.