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Originally Posted by Gareth
If he can download via Windows Update, then he's getting some connectivity. You could force a renewal of the IP address by doing ipconfig /renew but don't personally think this is necessary as he can download stuff.
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Agreed. I think it is down to something with IE.
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Originally Posted by Gareth
Can he establish a connection via telnet or ftp?
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He was able to access upload.ntlworld.com via FTP