[Millay]

This is my story of buying stuff from novatech.

Last week I had two separate wireless networks to install.

Network one was installed on Monday and consisted of the following kit brought from novatech.

1 Linksys Router
1 belking 54g PCI Card

The PCI Card was faulty, kept dropping signal so I took it back queued for an hour in returns, got a cash refund and went to the sales desk and purchased a Linksys PCI card.

Great Wireless network one installed customer happy.

I then return to novatech and purchase the following kit for my second wireless install:

1 Linksys Router
1 Linksys PCI 54 g card
1 Linksys PCMCIA Card.

All goes well but the PCI Card will not work on the Media Centre PC, looking on the web this is a common problem with this card with lots of different work arounds, as this is a rush job, quickest option is to return the card and get a different brand, so I go for another Belkin card.

Get this to the customers go to install it but something seems amiss, The same thing happens signal keeps dropping etc.. So I check the mac address on the card, its exactly the same card I had returned earlier on in the week. Even the packaging had the same marks on it.

But I had had a refund on the Linksys card I had returned and had purchased the Belkin card as a brand new item, yet it was second hand and faulty.

My gripe is Im going to have to spend another hour in the returns queue to get it replaced/refunded.... this is shocking and surly it is illegal to resell second hand items as brand new.....