Hopefully someone can shed some light onto a problem a relative is having with a new Laptop. It's a Tiny laptop running Win XP Home.
He currently uses Ntl Broadband via USB to a home computer and wants to use the laptop via Ethernet when he is in the house. I've gone through the usual of switching the connections and rebooting the modem and he now has an IP address.
He can Ping websites and windows downloads updates in the background.
Whenever he tries to access a website in Internet Explorer he gets a message saying "Forbidden by access control list" - Error 403 - Microsoft Internet Explorer provided by Wanadoo
All the settings seem as they should. The homepage is blank but whenever you try another site this message appears. Even selecting links like windows update gives this message.
Normally I'd go round and fix it myself but really don't fancy a drive to Grimsby in the rain
All the startup services (and there were many of them which is quite scary on a brand new laptop) have been disabled to no avail.
Any ideas?
I'm going to see if remote assistance works tonight. Aside from that it looks like burning a copy of firefox onto CD for him to use instead.