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Originally Posted by Ethel
I am new to broadband and don't know if this is right or not.
I am on the cheapest package but had the free double speed upgrade.
Before the upgrade the speed showed 12.0 mbps at the 'computer connection' icon in my toolbar.
After the upgrade it is exactly the same.
Is this right?
Thanks in advance for your help.
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The icon that you are looking at is telling you the speed between your computer and your cable modem. I am surprised that it is 12 though, as it is normally either 10Mbps or 100Mbps. This is hugely faster than your connection speed from the modem- which IIRC is 512kbps now (?) This is equal to 0.5Mbps, so as you can see- the icon in the system tray is showing just the speed between the computer and modem, not between the modem and the internet.
If you want to test your speed run the test
here and copy the results back here for someone to have a look at