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Old 05-09-2003, 09:57   #81
Stuart W
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Join Date: Jun 2003
Location: E14 9SD
Services: BroadBand 4M
Posts: 619
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Quote:
Originally posted by timewarrior2001
<snip> ...Anmd if S.W had illegally uncapped his CM you are damned lucky NTL didnt prosecute you for Fraud, but hey thats OK isnt it, because you defrauded NTL..... <snip>
OK, here are the FACTS I uncapped, got caught and offered to not only explain to ntl techs how it was done, but also offer a solution to stop anyone ever using that method again.
Instead of taking my offer they quoted irelevant sections of the AUP.... To cut a damn long story short, I had my service suspended (which I paid for) and had to sign a document, which I did.
ntl would not have prosecuted me for fraud because they could not prove any of the needed criteria. I uncapped, but they didn't (and don't to this day) know how.

Now, obviously I shouldn't have done it. I have tried to explain to people that I actualy downloaded LESS during my 'uncapped' time than I did under normal service, but as usual most people wouldn't listen and just gave me digs for uncapping.

ntl saw fit to suspend my services as a result of my uncapping.
In much the same way that I see it fit for ntl to re-imburse me for loss of service.

Now, advertising which condones piracy / copyright theft is a wrong thing to do. Wether it is more wrong or less wrong than uncapping a CM I'm realy not sure, but either way it is wrong.
Wrong, wrong... wrong.

I am sick of ntl's "ignore the customer at all costs" attitude and am pleased there are others with the same opinion as me.

I say feck 'em. ntl have messed up AGAIN.
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