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Originally Posted by VC10
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Hi VC10,

to CF.
Sorry to hear you've had problems, probably your best bet is to give CS a call again on Tuesday and get them to sort it out while you are still on the phone.
If you talk to them nicely you
may also be able to get some sort of refund for the time you've been without service.
I know that this is a longshot but..... have you tried rebooting the STB (turn it off, leave a couple of minutes, turn it back on)? I'm not sure if this is likely to help/harm in any way. Perhaps
monkeybreath could confirm?