[meself]

Well bit the bullet and phoned CS this morningââ‚à ‚¬Ã‚¦Ã¢Ãà ‚Â¢ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡Ãƒâ€šÃ‚Â¬ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â¦ÃƒÆ ’Ã†â€™Ãƒâ€šÃ‚Â¢ÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡Ãƒâ€šÃ‚Â¬ÃƒÆ ’‚¦Ã¢âââ⠀šÂ¬Ã…¡Ã‚¬Ã‚¦..got automated message saying they would ring me back to save me hanging onââ‚ ¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã¢Ã ¢â‚¬Å¡Ã‚¬Ã‚¦ÃƆ™Ãƒâ€šÃ‚¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ãâ₠¬Å¡Ãƒâ€šÃ‚¦ÃƒÆ’¢ââ€à …¡Ã‚¬Ã‚¦.I thought what the hell and gave it a goââ‚ ¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã¢Ã ¢â‚¬Å¡Ã‚¬Ã‚¦ÃƆ™Ãƒâ€šÃ‚¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ãâ₠¬Å¡Ãƒâ€šÃ‚¦ÃƒÆ’¢ââ€à …¡Ã‚¬Ã‚¦Ã¢ €Â ¦SHOCKââ‚à ‚¬Ã‚¦Ã¢Ãà ‚Â¢ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡Ãƒâ€šÃ‚Â¬ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â¦ÃƒÆ ’Ã†â€™Ãƒâ€šÃ‚Â¢ÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡Ãƒâ€šÃ‚Â¬ÃƒÆ ’‚¦Ã¢âââ⠀šÂ¬Ã…¡Ã‚¬Ã‚¦they rang me back within 15 minutes and Malcolm could not have been more helpfulââ‚à ‚¬Ã‚¦Ã¢Ãà ‚Â¢ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡Ãƒâ€šÃ‚Â¬ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â¦ÃƒÆ ’Ã†â€™Ãƒâ€šÃ‚Â¢ÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡Ãƒâ€šÃ‚Â¬ÃƒÆ ’‚¦Ã¢âââ⠀šÂ¬Ã…¡Ã‚¬Ã‚¦..turns out my connection status of "3 Connected" is the problem and an engineer is coming out Mondayââ‚Ã⠀šÃ‚¬Ãƒâ€šÃ‚¦yes bank holidayââ‚à ‚¬Ã‚¦Ã¢Ãà ‚Â¢ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡Ãƒâ€šÃ‚Â¬ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â¦ÃƒÆ ’Ã†â€™Ãƒâ€šÃ‚Â¢ÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡Ãƒâ€šÃ‚Â¬ÃƒÆ ’‚¦morning

Thanks for your replies chaps and so far well done NTL