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Originally Posted by fudge
As doors falling off these boxes is happening so frequently , mine falling off twice in one week and is held on by tape at the moment, would it not be a good idea for ntl to start doing a refit of all boxes so eventually the problem would hopefully be solved. Lets face it if it was a new car where doors kept falling off they would all be recalled and problem then fixed.
At the moment ntl could creat a new job where someone just drives around fixing the doors as its so commen.
Do bt have these boxes , if so how many of these are open compared to ntl , perhapes ntl could could ask bt where there going wrong in there box design.
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BT had these boxes long before cable came along. The BT boxes appear to be constructed more solidly and have better locks than the NTL boxes and be situated in high traffic areas. NTL boxes quite often are a bit out of the way and some of them, the tiny green box with sloping top, seem to be very flimsy.
BT engineers around here have been working in their cabs quite a lot recently and also replacing many of their telegraph poles. You can often see them connecting a telephone to the wiring in the box. Perhaps a lot of damage to green box doors is done by people who have seen them doing this and breaking into them to connect their phone via crocodile clips to someones pair of wires and therefore charging their call to your bill.