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Originally Posted by Paul
The broadjump software isn't necessary unless you really want to install it, it can help to diagnose problems if the user isn't confident or technically minded enough to be able to run certain commands or checks themselves. If you are happy that you can diagnose basic connection problems then you might as well not install it. It's a matter of personal choice to be honest.
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Paul,
It's already been installed.
Do you (or anybody else) know if there's a special way to remove it, or will Add/Remove Programs do the trick ok?