I ordered a CD a month ago, got order confirmation and a dispatch date from the 3rd party supplier estimated at two weeks, it was coming from Jersey.
After four weeks with no show I went back onto Amazon to track the order and place a comment in the 'rate this seller' box.
The following day I got an e-mail from Amazon apologising for the problem, it also said that as the item is no longer available my card would be credited. Yesterday I got an e-mail direct from the supplier also apologising for the delay and informing me that the item was on its way.
And lo and behold it arrived in the dinner time post. I now have to find out if the supplier has in fact received the monies or not.