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Originally Posted by col_2005
And standard install is now supposed to be £25 for call-out and £25 for EVERY job the engineer is required to do! I know it used to be £25 in some areas, but NTL are making us all charge the same now, no matter where you live 
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Not quite sure who you mean by the callout charge. NTL do not charge for callout and do not charge for faults unless the fault is caused by customer error. If you need extra extensions etc the NTL will charge if thats what you mean.
I'm trying to guess what you mean.