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Originally Posted by Littlelegs
I got a letter the other day stating NTL are withdrawing the offer of the £5 discount for owning my own modem.
So they want to charge me rent for something I own?
Anyone else get a letter like this? Is there anything I can do?
If I can't then I might as well go ADSL as thet will be cheaper thn £24.99
I have a T-Mobile phone, had it since 96. I am still on the orginal personal contract (free evenings and weekends with no limits) They do not force me to change, they honour my contract as a loyal customer. NTL have no idea on customer service do they.
Any advice would be welcome.
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OK, here's what you do, insist on a new modem, then sell the one you own. The new ntl modems are pretty good, so you may make a couple of quid back on the old modem and go from there.
